Shipping and Refund Policy for Jephriam Alake Fabrics:

Shipping Policy

At Jephriam Alake Fabrics, we strive to provide timely and his efficient shipping services to our customers. Here are the details of our shipping policy:

1. Shipping Rates: Our shipping rates vary depending on the destination and the weight of the package. You will be able to view the shipping rates during the checkout process.

2. Shipping Methods: We use GIG Logistics for shipping within Nigeria, and for international shipping, we use UPS, FedEx, and DHL to ship our products.

3. Delivery Time: Delivery times vary depending on the destination. For domestic orders, please allow 3-7 business days for delivery. For international orders, please allow 7-14 business days for delivery.

4. Tracking Information: Once your order has shipped, you will receive an email with tracking information.

Refund and Exchange Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer an exchange policy within 7 days of purchase.

Exchange Policy

1. Eligibility: To be eligible for an exchange, the item must be in its original condition with all tags attached.

2. Timeframe: Exchanges must be initiated within 7 days of purchase.

3. Procedure: To initiate an exchange, please contact our customer service team at [Use the contact information below]. We will provide you with a return merchandise authorization (RMA) number, which must be included with your return.

4. Shipping: You are responsible for the cost of shipping the item back to us. We will cover the cost of shipping the exchanged item back to you.

Refund Policy:

Our Products are Non-refundable, but there's a credit note policy that allows customers to use the deposited fund to purchase another product within 6 months after deposit.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will provide a replacement or refund, as applicable.

Cancellation Policy

If you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that we may not be able to cancel your order if it has already shipped.

Contact Us

If you have any questions or concerns about our shipping and refund policy, please don't hesitate to contact us:

contact email : jephriamalakefabrics@gmail.com

Phone Number: +234 708 476 9986

Physical address: 52, Randle Avenue Surulere Lagos, Nigeria.

Thank you for shopping with Jephriam Alake Fabrics!